Shipping policy

At Eterna, we want your jewelry to reach you quickly and safely. All orders are processed within 1–3 business days and shipped out. Delivery times vary by location, but most orders arrive within 15-20 business days after shipping. You’ll receive a tracking number once your order is on its way, so you can follow every step. If you have any questions or experience delays, our team is here to help—just reach out via our contact page. We appreciate your patience and promise to keep you updated every step of the way.